S.A.P Labs - Privacy Policy

Effective Date: December 1, 2024

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​1. Information We Collect

We may collect the following types of information:

• Personal Information: When you use our services, you may provide us with personal information, such as your name, email address, phone number, billing and shipping address, and payment information.

• Non-Personal Information: We may also collect non-personal information that does not identify you, such as browser type, device type, IP address, the pages you visit on our site, and other usage data.

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2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To process and fulfill your orders for our 3D printing and graphic design services.

• To communicate with you about your orders, inquiries, or account.

• To send you updates, promotional materials, and newsletters (you may opt-out at any time).

• To improve, maintain, and personalize our services and website.

• To analyze usage and trends to enhance user experience.

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3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in certain circumstances, including:

• Service Providers: We may share your information with third-party service providers that help us operate our website and services, such as payment processors, shipping companies, and email marketing services. These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.

• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that business transaction.

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4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

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5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.

• The right to request the correction of any inaccuracies in your personal information.

• The right to request the deletion of your personal information.

• The right to object to or restrict the processing of your personal information.

To exercise these rights, please contact us using the information provided below.

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6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

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7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

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8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

S.A.P Labs
Roodepoort, Johannesburg

South Africa, Gauteng
Email: contact@saplabs.co.za
Phone: +27 60 732 3686​​​​